We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our retail cannabis store. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability. Successful candidate will have a passion for cannabis as medicine, commitment to our mission and be a team player.
Responsibilities
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure displays are fully stocked
- Coordinate with the team to provide excellent customer service
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
- Support marketing and wholesale sales development
- Other duties as assigned
Skills
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Flexibility to work various shifts
- High school degree
- College Degree preferred
- Base knowledge related to cannabis, CBD and natural health remedies preferred
- Prior experience working in a dispensary preferred
Job Types: Full-time, Part-time
Pay: $20.00 – $25.00 per hour
Benefits:
- Employee discount
- Health insurance
Shift:
- 10 hour shift
Ability to commute/relocate:
- Waterbury Center, VT 05677: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
